Every unanswered call is a potential customer calling your competitor next. See what missed calls are likely costing your business each year.
Estimates the revenue walking out the door through calls your business doesn't answer. Enter your call volume, answer rate and average job value; it puts a dollar figure on the calls that ring out.
If you don't know your answer rate, be honest and estimate the busy periods — lunchtime, on the tools, after hours. The output is a monthly and yearly cost of the calls nobody picked up.
A missed call is rarely a lost call — it's a customer who rang the next business on the list. For most local businesses this is the single most expensive leak, and it never appears in any report because it was never recorded.
Our Customer Capture product answers every call with an AI receptionist, logs every enquiry, and escalates urgent jobs to you the same day.